• loader

Question: for communities charging monthly pet rent and/or initial pet fees:
(1) do you get questions about why you charge those, (2) if you do, what are your answers? I’m surprised there are still rental properties that do don’t accept pets and others that do but don’t charge pet rent &/or pet fees—but they are out there. Thanks!

Read More...

Karen Mallinger We don’t get questions much but the simple answer is that pets are more likely to cause damages than humans and while I’m sure your pet is the exception, our policy needs to treat everyone equally.
loader
loader
Attachment
Guest Insider We charge a non-refundable let fee and monthly pet rent. It's never been questioned but... Like Karen Mallinger said, they are likely to cause more damage, plus having a pet is a privilege. Of course, ESA/SA animals are not charged the fee or rent.
loader
loader
Attachment
Chris Finetto You can charge a final cleaning fee for having an animal in the apartment, deduct from deposit but most be noted upfront. Just have the backup to justify the additional cleaning costs.
loader
loader
Attachment
Guest Insider Chris Finetto we charge for carpet cleaning at move out, pet odor treatment is an additional charge. Well, every resident vacating a unit is charged a cleaning fee and a carpet cleaning fee (unless they only had vinyl). We don't have to tell what those costs are, either, as we bill back via an invoice from the vendor. That specific verbiage is in the lease and notice to vacate. Pet addendum covers pet damages. No explanation on the charge beside 'pet-related' is needed for where I am.Just a side note, every apartment with renters insurance we can file a claim at move out and they cover pet cleaning and damages.
loader
loader
Attachment
Chris Finetto The fees are to recover costs associated to having animals on site. Grounds cleaning, even though you pick up poop some don’t and there’s lawn and turf maintenance to consider. Pet occupied apartments are less desirable, same as a smoker’s apartment.Move out costs are much higher, pet occupied apartments require additional cleaning - deep cleaning floors, ducts and furnace.Pay or Go - My favorite, if you don’t want to pay then it is your choice to live somewhere else. Chick-Fil-A charges the same with or without the pickle. If you want a deal, go to Chick-Fil-A and ask for extra pickles.
loader
loader
Attachment
Reba Shahan What about the idea of renter's insurance for pets? My community requires it.
loader
loader
Attachment
Guest Insider The deposit is to cover damages in the apartment that are more likely to occur when you own a pet. Fees and pet premiums are to recoup money spent on things like dog waste stations and bags, replacing sod from pet urine, paying a poop scoop company, maintenance time for picking up poop etc. As well as recouping some money on the turns as well for additional items needed when you own a pet (cat or dog).
loader
loader
Attachment
Guest Insider True story...we were located in a pocket of heavy competition - basically the same 80's product, good location but intense. Our property had been no pets since construction - wierd! With difficulty leasing and getting top rents, management decided to accept strictly controlled pets. Didn't really level the playing field. I was asked to assess and decided to try NO PET RENT! It was $15 a month so in a year we would lose $180 in revenue - big deal compared to an empty or underpriced unit. We went big on website and ads "We've set your pet free" Your pet is a family member - why charge rent! Incredibly successful!
loader
loader
Attachment
Guest Insider I have never understood monthly pet fees. Especially when we all know people have them and don't report them. Then they Asa animals, etc. I am all for REFUNDABLE pet deposit, but never see understood, monthly fees. Side note... I live in an pat complex that has a no pet policy and I have never seen so many pets in my life.
loader
loader
Attachment
Maria Johnson We rent houses. Very few apartments or multiplexes. We allow 2 four-legged pets. We charge a pet fee for each pet and that money goes to the owner of the property. We don’t charge pet rent. The biggest problem we have is the same as everyone else. Claiming the pet is an Emotional Support Animal to avoid paying the pet fee. I hate that law.
loader
loader
Attachment
Guest Insider We charge a one-time non-refundable $500 pet fee and $20/month pet rent per pet! So if someone has 2 dogs, thats $1K off the bat. We have more pets than people in my building and they are pampered! The costs go toward additional common area and elevator cleanup for frequent accidents, a pet concierge service that provides treats, pet of the month awards, new move in pet gifts, and pet events for the building. We do not have any pet amenities such as a dog run or pet spa. From a marketing perspective it makes sense to cater to pet owners and they will pay these fees without blinking an eye- that's just the cost of pet ownership.

As far as ESAs go, we started using PetScreening, a 3rd party company that ALL residents must register with, even if they are not a pet owner. Pet owners pay $20/year and submit all of their documents, including ESA docs. PetScreening analyzes their information and presents it to us to make a final determination on pet/ESA. If the resident can't/won't submit...
Show more
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

This is a full reply

Read More...

Can't comment or like? Make sure to log in or register for a free account!

w afeewafewa fewafewa fewa fewa fewafewa ewafewa fewa f

Read More...

Can't comment or like? Make sure to log in or register for a free account!
Manh replied to the topic 'test' in the forum. 2 months ago

1223234324

Read More...

Can't comment or like? Make sure to log in or register for a free account!
Manh replied to the topic 'test' in the forum. 2 months ago
Can't comment or like? Make sure to log in or register for a free account!
Manh created a new topic ' test' in the forum. 2 months ago
Can't comment or like? Make sure to log in or register for a free account!

 Your true competitors–do you know who they are? Identifying your true competition is vital for making strategic decisions that enhance your financial position and ensure long-term success of your properties. Traditional market survey methods–calling up and comparing floor plans and rents of nearby communities targeting the same resident demographics–are outdated and insufficient. This cumbersome process barely scratches the surface of ident ...

Can't comment or like? Make sure to log in or register for a free account!

‘Going to put notices out! See y’all in two years!!’ 😳😳
www.odditycentral.com/architecture/this-colossal-a…

‘Going to put notices out! See y’all in two years!!’ 😳😳https://www.odditycentral.com/architecture/this-colossal-apartment-building-is-home-to-around-20000-people.html?fbclid=IwZXh0bgNhZW0CMTEAAR0DBg7_1_dhZjqzxRp8-IKYBnvhkmrkAm7iWWU0_V_vF5hCw-d7EY8kegw_aem_hTkJWF0KUBsfSGRALRc9AA
Mark Tanguay Let me guess... a manager/leasing agent, a part-time maintenance guy, and a housekeeper that works 8 hours a week.
loader
loader
Attachment
Guest Insider Lord pray the elevators don't go down. Electronic notices....
loader
loader
Attachment
Jeannie Fisher What a nightmare!!
loader
loader
Attachment
Guest Insider How are the descriptors “high end apartment building” and “smaller apartments without windows” part of the same building? Sounds awful.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Sorry for a duplicate post. I searched and saw some feedback but it was from a few years ago. We are just starting our research on changing our PMS from Real Page to Yardi or Entrada. We are a mix of conventional and military housing. I want to hear it all, pros, cons for Yardi and Entrada. We...

Read More...

Amanda Patterson There is a major privatized military housing company that uses entrata currently. Ad much as I despise entrata, they've made waves for military housing.
Think of it like a mix of yardi and realpage/onesite. Again, not my favorite but they switched because Yardi couldn't keep up with the demand.
loader
loader
Attachment
Leah Love All of those things you listed can easily be integrated into your next PM software with an open API.
loader
loader
Attachment
Mike Whaling Let your accounting team pick the one they prefer. As for everything else on your list, listen to Leah and check out the best-of-breed options in each category that integrate nicely.
loader
loader
Attachment
Guest Insider I like both yardi and Entrada.
Entrada is very user friendly, but I don’t like the flow of it. It almost was too simple if that makes sense. Also they don’t have other components to integrate with.
Yardi is not super user friendly but I like the flow of it. I like the fact that you can do the same thing no matter where you are in Yardi. I feel like the invoice flow is much better than Entrada. Yardi also has other products that come with voyager, like CRM which manages the flow of your traffic, prospects, follow ups ect. It also flows with Hapoy co which is a great tool as well for all unit inspections, move out inspections, property inspections ect. I feel like yardi is more versatile. But also more expensive. With yardi you have more options. But this is just my opinion.
loader
loader
Attachment
Guest Insider Both integrate well with every additional vendor you want to implement. From a leasing and marketing standpoint I’d say Entrata is far superior. It’s super user friendly. From a reporting and accounting standpoint, most say Yardi is better.
Entrata has their own built in CRM. Yardi we always added Knock aka extra $$$ for adding the CRM. Yardi was developed by accountants so it’s great for reporting but accountants probably aren’t the best to design the leasing and marketing piece of the software and where it causes some odd flows in Yardi.
loader
loader
Attachment
Guest Insider We use both.
And we are also conventional and military housing. I feel like I wouldn’t know how to operate if I only had one vs. both. Yardi is used for the accounting items and Entrata is where the resident portal and items for resident file are.
loader
loader
Attachment
Guest Insider Entrata customer service is everything you wish RP and Yardi could deliver. It’s far from perfect but if you’re looking for a better customer experience to return the favor to your clients, I think Entrata provides it in spades.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

When a resident wants it a bit colder in their apartment.

When a resident wants it a bit colder in their apartment.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

I am looking for suggestions for self guided tour options for our duplex rentals 

Read More...

loader
loader
Attachment
Guest Insider Smart Rent
loader
loader
Attachment
loader
loader
Attachment
Guest Insider Smart Rent, Rently
loader
loader
Attachment
loader
loader
Attachment
Guest Insider Gatewise self guided tours 🙂
loader
loader
Attachment
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

I stopped going to a favorite restaurant lately.I loved this restaurant because it was close to my home, the food was good, the portions were fine, they'd work with some of my dietary preferences, and the price was fair.Because of this it my go to restaurant for everything from "date days" with my wife, to a place where we could met up with a group of people (and have everyone find something on the menu they'd like). The problem is ...

Can't comment or like? Make sure to log in or register for a free account!
Joslyn Domel created a new topic ' Make Readies' in the forum. 3 months ago

We are weighing the pros and cons of hiring additional maintenance techs versus using a make-ready company to turn over the apartments. If you are doing the make-readies in-house, does your lead maintenance take care of these or another maintenance tech? I'd love some feedback on what's working for you and its cost-effectiveness.

Read More...

Can't comment or like? Make sure to log in or register for a free account!
No events found.