As we enter the Era of Authenticity, it's more important than ever to listen and understand the needs and preferences of our customers. SatisFacts published the Online Renter Study in January 2024 to provide the multifamily industry with unbiased, raw data directly from renters themselves. The data in the study covers a range of topics, from reputation to social media to fee transparency to ESG…and more!One topic in the study focuses on ...
Zillow and The National Association of Realtors estimate first-time home buyers will regain market share by 2025. Fannie Mae's forecast says that the 30-year fixed rate will be 6.79% in 2024 and 5.72% in 2025.In the latest Biennial Online Renter Study published by SatisFacts Research, sense of community remains the #1 driver for the perception of value at 3.93 (on a scale of 1 to 5; with 5 being the most important). However when renter ...
Review generation is a persistent challenge in the multifamily industry. It can be intimidating, time-consuming, and sometimes leads companies into looking for a “quick fix.” But in this day and age, businesses are under heavy scrutiny due to the Federal Trade Commission (FTC) creating more strict regulations and the customer expectation being higher than e ...
I'm sad I didn't get to see them present this session live, but appreciate the recap and thank you for sharing the data that speaks to the increasing importance of reviews. And not just getting more positive reviews through unethical practices, but a
Great article Stephen! And so spot on! Evolution is the key and there are some great management companies recognizing this and creating new roles in their companies to help address these issues. SatisFacts hosts a free monthly webinar series and last